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AboutCheck-inBaggage AllowanceSeat SelectionLoyalty ProgramFood & BeverageIn-Flight EntertainmentPet PolicyLounge Usage
Austrian Airlines

Austrian Airlines Flights

About

Austrian Airlines, the flag carrier of Austria, was founded in 1957 and is headquartered in Vienna. It operates primarily from Vienna International Airport and is a member of the Lufthansa Group and the Star Alliance. With a fleet of around 70 aircraft, the airline serves over 120 destinations across more than 55 countries. Austrian Airlines is renowned for its high-quality service, offering Economy, Premium Economy, and Business Class options. It also provides in-flight amenities such as Austrian cuisine and entertainment, along with lounge access for premium passengers.

The airline emphasizes sustainability through initiatives like fleet modernization and fuel efficiency improvements. Austrian Airlines has been working on recovering from the COVID-19 pandemic by restoring routes and enhancing services. Its frequent flyer program, Miles & More, rewards loyal customers with various benefits. The airline is also involved in social responsibility projects, supporting local communities and engaging in charitable activities.

Check-in

Austrian Airlines offers several convenient check-in options for passengers. Online and mobile check-in open 47 hours before the scheduled departure time and close 1 hour before for most flights. Passengers can check-in through the Austrian Airlines website or mobile app, select their seats, and receive their boarding passes, which can be printed or downloaded to their mobile devices. Those with checked baggage can drop it off at designated baggage drop-off points at the airport. Additionally, many airports have self-service kiosks where passengers can check in, choose seats, and print boarding passes.

Traditional check-in counters are also available at the airport, where passengers can check in, select seats, and receive boarding passes from airline staff. This method is particularly recommended for international flights and typically opens 2-3 hours before departure. Special assistance passengers (such as those with disabilities or unaccompanied minors) should use airport check-in to ensure their needs are properly addressed. These various check-in options aim to make the travel experience more comfortable and flexible for Austrian Airlines passengers

Baggage Allowance

Austrian Airlines has a detailed baggage policy that helps travelers plan their packing efficiently. 

Hand Luggage

Austrian Airlines allows each passenger in Economy and Premium Economy Class to carry one piece of hand luggage with dimensions not exceeding 55 x 40 x 23 cm and a maximum weight of 8 kg. Business Class passengers are permitted two pieces of hand luggage under the same size and weight restrictions. Additionally, passengers can bring one personal item, such as a laptop bag or handbag, that fits under the seat in front of them and measures up to 40 x 30 x 10 cm.

Checked Baggage

The free checked baggage allowance varies depending on the route and class of service. For most European and intercontinental routes, Economy Class passengers are allowed one checked bag weighing up to 23 kg and with total dimensions not exceeding 158 cm. For Business Class, the allowance increases to two bags, each up to 32 kg. Passengers holding Economy Light tickets do not have a free checked baggage allowance but can purchase additional baggage allowances for a fee.

Special Luggage

Austrian Airlines also accommodates special baggage like sports equipment and musical instruments. Sports equipment is often included in the baggage allowance, provided it does not exceed the ticket's permitted weight and size. If it does, additional fees apply. Musical instruments that fit within the hand luggage size and weight limits can be carried on board. Larger instruments may require a separate seat booking to ensure their safety during the flight.

Seat Selection

Austrian Airlines offers various options for seat selection, allowing passengers to customize their travel experience. Passengers can choose from standard seats, extra legroom seats, and preferred zone seats. The cost for seat selection varies depending on the type of seat and the flight route.

Business Class passengers have access to the premium "throne" seats, which can be selected for an additional fee. However, these seats can sometimes be selected for free during online check-in if available.

Loyalty Program

Austrian Airlines' loyalty program, Miles & More, is designed to reward frequent flyers. Members earn award miles and status miles by flying with Austrian Airlines, its partner airlines within the Lufthansa Group, and Star Alliance members. Miles can also be earned through non-airline partners like hotels, car rentals, and shopping.

The program offers three elite status levels: Frequent Traveller, Senator, and HON Circle. Each status provides benefits such as extra baggage allowance, priority boarding, lounge access, and additional award miles. Members can redeem miles for free flights, upgrades, and various other rewards, enhancing their travel experience.

Food & Beverage

Austrian Airlines provides a diverse and high-quality food and beverage service across its different classes. In Economy Class on long-haul flights, passengers can enjoy complimentary meals and a range of beverages, including alcoholic and non-alcoholic options. On short-haul European flights, Economy passengers receive snacks and drinks, and can purchase additional items from the "Austrian Melangerie" menu, which features Viennese specialties like Apfelstrudel and Wiener Schnitzel.

In Business Class, Austrian Airlines partners with renowned caterer DO & CO to offer a gourmet dining experience. Passengers are treated to multi-course meals that highlight Austrian and international cuisine. This includes a choice of appetizers, main courses, and desserts, all served with fine wines and a selection of specialty Viennese coffees. The "Flying Chef" program ensures that meals are freshly prepared and presented with attention to detail, providing an exceptional in-flight dining experience.

In-Flight Entertainment

Austrian Airlines offers a comprehensive in-flight entertainment system on their long-haul flights, ensuring a pleasant journey for passengers. The entertainment options include a wide selection of movies, TV shows, documentaries, and music available in multiple languages. High-quality touch screens and noise-canceling headphones enhance the viewing experience. Additionally, the airline provides interactive games and a user-friendly interface for easy navigation.

For connectivity, Austrian Airlines offers FlyNet, an in-flight WiFi service with different packages to suit various needs. Passengers can choose from plans that allow basic browsing and messaging to high-speed streaming options. This ensures that travelers can stay connected, catch up on work, or enjoy online entertainment throughout their flight.

Pet Policy

Austrian Airlines allows passengers to travel with pets under certain conditions, ensuring the comfort and safety of both the animals and their owners. Small dogs and cats are permitted in the cabin if the combined weight of the pet and carrier does not exceed 8 kg. The carrier must fit under the seat in front of you and meet the airline's specifications. The cost for bringing a pet in the cabin ranges from 50 EUR for domestic flights to 110 EUR for long intercontinental flights.

For larger pets, Austrian Airlines provides the option to transport them as checked baggage in the cargo hold, which is temperature-controlled and pressurized. The fees for this service vary depending on the size of the carrier and the destination, ranging from 80 EUR for domestic flights to 380 EUR for long intercontinental flights. It's important to notify Austrian Airlines at the time of booking if you plan to travel with a pet to ensure all arrangements meet the airline's requirements.

Lounge Usage

Lounge and the Austrian Senator Lounge. The Business Lounge is accessible to all Star Alliance business class passengers but does not allow guests. The Senator Lounge, which is more premium, is available to Star Alliance Gold members and first-class passengers, permitting one guest per person. Both lounges are open daily from 5:30 AM to 9:30 PM.

In terms of amenities, the lounges offer a variety of food and beverage options. The buffet includes cold selections such as bread, pastries, cold cuts, yogurt, and fruit, as well as hot items like scrambled eggs, potatoes, and bacon. Beverages include a selection of water, juice, beer, wine, and self-serve liquor. The lounges also feature comfortable seating areas, rest zones, and a few daybeds for relaxation. While the design of the lounges is modern and colorful, some users have noted that additional business facilities like work cubicles could enhance the experience.

Austrian Airlines Top Questions

On an Austrian Airlines flight, you can expect high-quality service with Austrian hospitality. During the flight, you will enjoy a comfortable and pleasant travel experience with various meal options and a rich entertainment system.

Tezfly gets the airline prices instantly from the airline. You can find Austrian Airlines campaign flight ticket prices on the Tezfly website. You can examine the airline campaigns in detail in the campaigns section at the top of the page.

Austrian Airlines flies to destinations across Europe, Asia, Africa, North America, and the Middle East. Major destinations include Berlin, Paris, London, New York, Toronto, Bangkok, Beijing, Tel Aviv, and Johannesburg. The airline also serves popular tourist spots such as Cancun, Mauritius, and Malé.

In general, airline ticket prices increase as the flight date approaches. If your travel date is certain, it is possible to find cheap tickets by purchasing your Austrian Airlines flight ticket without leaving it at the last minute.

Here are the steps to complete online check-in with Austrian Airlines:

  1. Access the Website or Mobile App: Visit the Austrian Airlines website or open their mobile app. Online check-in opens 47 hours before departure and closes 1 hour before the flight.

  2. Enter Your Details: Log in using your name and 6-digit booking code, 13-digit e-ticket number, or frequent flyer program number.

  3. Select and Confirm Your Flight: Verify your flight details and start the check-in process.

  4. Choose Your Seat: Select your preferred seat or choose seats for your travel companions.

  5. Add Extras: Add additional services such as extra legroom seats, lounge access, or extra baggage to make your journey more comfortable.

  6. Obtain Your Boarding Pass: Print your boarding pass or save it to your mobile device. When you arrive at the airport, proceed directly to security control.

The easiest way to buy cheap Austrian Airlines flight tickets is to sign up for the Tezfly newsletter. It's easy to buy flight tickets by following both Austrian Airlines campaigns and Tezfly's discount coupon campaigns.
Austrian AirlinesAustrian Airlines
Founded
1957
Country
Austria
Home City/Airport IATA code
VIE
Owner
Lufthansa Group
Member of Alliance
Star Alliance
Loyalty Program
Miles & More
Company Slogan
The charming way to fly
Number of Aircrafts
68
Number of Targets
121
Fleet Age

17.1

Type of Aircrafts

Embraer, Airbus, Boeing

Detail of Fleet

Airbus A320-200, Airbus A320neo, Airbus A321-100, Airbus A321-200, Boeing 767-300, Boeing 777-200, Boeing 787-9 Dreamliner, Embraer ERJ-195

Head Office

1030 Vienna Marxergasse, Austria

Phone Number

+43 5 1766 1000

Fax Number

+43 1 6886 526

Email

public.relations@austrian.com

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