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AboutCheck-inBaggage AllowanceSeat SelectionLoyalty ProgramFood & BeverageIn-Flight EntertainmentPet PolicyLounge Usage
China Southern Airlines

China Southern Airlines Flights

About

China Southern Airlines is the largest airline in China by fleet size and passenger numbers. Founded in 1988, it is headquartered in Guangzhou, China and is a member of the SkyTeam alliance. The airline is owned by state-owned China Southern Air Holding, which specializes in air travel. The airline's logo features a blue aircraft fin with a bright red cotton tree.

China Southern Airlines operates from its main hub at Guangzhou Baiyun International Airport, and also has secondary hubs at Beijing Capital International Airport and Chongqing Jiangbei International Airport. The airline operates a vast network of routes, both domestically and internationally.

China Southern Airlines operates a fleet of over 600 passenger and cargo aircraft, including various models from Boeing and Airbus. The company's aircraft fleet ranks first in Asia and fourth in the world, according to the International Air Transport Association (IATA). China Southern Airlines was the first airline to simultaneously operate both the A380 and 787 aircraft models.

In addition to its extensive fleet, China Southern Airlines has codeshare agreements with numerous airlines, including SkyTeam members such as Delta Air Lines and Air France. 

China Southern Airlines has won several awards throughout its history. Some of the notable awards include:

  1. Skytrax World Airline Awards: China Southern Airlines has won several awards from Skytrax, including the Best Airline in China and the Best Airline Staff Service in China. The airline has also received the four-star airline rating from Skytrax.

  2. CAPA Aviation Awards for Excellence: China Southern Airlines won the CAPA Aviation Awards for Excellence in the category of Airline Turnaround of the Year in 2019. The award recognized the airline's significant improvement in operational efficiency, profitability, and service quality.

  3. China Travel & Meetings Industry Awards: China Southern Airlines was awarded the Best Airline in China for Business Travel and the Best Airline in China for MICE (Meetings, Incentives, Conferences, and Exhibitions) in 2020.

  4. Asia Cargo News Awards: China Southern Airlines Cargo won the Asia Cargo News Awards for Best Air Cargo Carrier (China) in 2019. The award recognized the airline's excellence in air cargo services and customer satisfaction.

Check-in

Due to having a large number of flight point, China Southern Airlines cannot provide a specific check-in time and check-in times may vary depending on the airport and flight. However, in general, you need to complete all procedures 30 minutes before your flight and be present at the gate. This time may vary between 45 minutes or one hour before the flight, so it is recommended to confirm before your flight.

You can do online check-in by visiting the CZ website and selecting online check-in from the club bookings section and filling out the form. If you are a Sky Pearl member, you can do online check-in by entering your card number, password, and cell phone number into the system. Online check-in covers all classes on electronic tickets.

You can do online check-in on domestic flights, from Guangzhou to international flights, and in some international cities. Online check-in can be done for flights starting with the numbers 2/3/6/8 (example: CZ6104). Passengers who need special services such as those traveling with children, infants, pregnant women, disabled individuals, veterans, students, and teachers, etc., cannot do online check-in. Also, unconfirmed flights and changed tickets are not covered by online check-in. You also have the option to do self-service check-in to reduce congestion. Passengers with electronic tickets can also do check-in at kiosks at airports listed on the website. After completing the procedures, don't forget to print your boarding pass and be present at the boarding gate before the specified time.

Baggage Allowance

Carry-On Luggage

China Southern Airlines allows Business and First class passengers to carry 2 pieces of hand luggage, while Economy class passengers are permitted to take 1 piece of hand luggage. The maximum size of the hand luggage should not exceed 115 cm in the sum of measurements of three sides, and its weight must not exceed 8 kg.

In addition to the hand luggage, the following items are allowed on board free of charge: coat, umbrella, binoculars, purse, reading materials, baby food, collapsible stroller, and crutches.

Checked Baggage

For domestic flights, the dimensions of one piece of baggage must not exceed 20x40x55 cm, and the weight must not exceed 50 kg per piece of baggage.

For international/regional flights (including flights to the USA), the sum of the three dimensions of each piece of baggage must not exceed 203 cm, and the weight must not exceed 45 kg per piece of baggage.

For international/regional flights (excluding flights to the USA), the sum of the three dimensions of each piece of baggage must not exceed 203 cm, and the weight must not exceed 32 kg per piece of baggage.

Special Luggage

China Southern allows passengers to bring various types of sports equipment, such as golf clubs, skis, fishing gear, bicycles, diving equipment, surfboards, windsurfing boards, archery equipment, bowling equipment, field hockey equipment, and hockey equipment.

Inflatable balls must not exceed the rated pressure for air transportation, and shooting apparatus must be unloaded and disassembled and packed in a suitcase or standard gun case with ammunition stored in a strong sealed box. Diplomatic bags should be carried by the diplomatic envoy.

Musical instruments may be carried as hand baggage, and larger instruments must be checked in and properly packed. 

The exact requirements and charges for special baggage may vary depending on the route, travel class, and other factors. Passengers should contact China Southern Airlines for more information and to make arrangements for transporting special baggage.

Seat Selection

China Southern Airlines offers seat selection to its passengers during the booking process or at check-in. Passengers can choose their preferred seat based on availability and their preferences.

Seat selection options vary depending on the type of aircraft and cabin class. Business class passengers may have access to lie-flat seats, while Economy class passengers can choose between window or aisle seats.

Passengers can select their seats through the China Southern Airlines website, mobile app, or by contacting their customer service center. Some seats may require an additional fee, while others may be free of charge.

It is recommended to select seats as early as possible to ensure availability and preferred seating arrangements.

Loyalty Program

China Southern Airlines has a loyalty program called Sky Pearl Club, which offers various privileges to its members during and after flights.

Sky Pearl Club members can enjoy a range of benefits such as priority check-in, priority baggage delivery, priority boarding, and free lounge access. Additionally, members can receive additional perks such as special offers and discounts based on their Sky Pearl Club levels.

Sky Pearl Club members can earn miles by using China Southern Airlines or partner airlines' flights (American Airlines, Aerolíneas Argentinas, Air Europa, Air France, Alitalia, China Airlines, Czech Airlines, Delta Air Lines, KLM, Korean Air, MEA, Vietnam Airlines, and Xiamen Airlines, Sichuan Airlines) across the global network. The earned miles can be used as reward tickets for China Southern and partner airlines' flights. Elite Qualifying Miles (EQM) and Elite Qualifying Segments (EQS) are counted to help members achieve SkyPearl Elite access faster.

Furthermore, SkyPearl members have more channels to earn miles through comprehensive cross-industry collaborations. Partners such as Marriott International, Shangri-La Hotels and Resorts, Best Western International, Accor Hotels, InterContinental Hotels Group, Mandarin Oriental Hotel Group, Langham Hotels International, Jinling Hotels & Resorts, 7 days Inn, China Unicom, THE GARDEN HOTEL, China Guangfa Bank, BOC Group, Bank of China, Bank of Communication, China Merchants Bank, Industrial Bank, China Mobile, Shanghai Pudong Development Bank, C-trips, Hertz, Avis Car Rental, Top 1 Car Rental, and other industries have provided SkyPearl members with valuable additional services and mileage rewards.

Food & Beverage

China Southern offers complimentary meals and beverages to passengers in economy class on most of its flights, depending on the duration and time of day of the flight.

For short-haul flights, usually lasting less than 2 hours, a light snack or refreshment is typically provided, such as sandwiches, cookies, or drinks.

On longer flights, meals are served, typically including a choice of Western and Chinese options. Passengers can also request special meals to accommodate dietary restrictions or preferences. These special meals must be ordered at least 24 hours in advance, and options include vegetarian, kosher, halal, low-fat, low-salt, diabetic, and other options.

China Southern also offers a buy-on-board service for passengers who wish to purchase additional snacks and beverages during the flight.

In-Flight Entertainment

China Southern provides a range of in-flight entertainment options on its flights, including movies, TV shows, music, and games. The specific entertainment options available may vary depending on the aircraft and the duration of the flight.

On long-haul flights, China Southern offers personal seat-back screens with a wide selection of movies and TV shows in different languages, including Chinese and English. Passengers can also enjoy a variety of music channels, including Chinese and Western pop music, classical music, and jazz.

In addition to the seat-back screens, China Southern also offers overhead screens on some of its aircraft for passengers to watch movies and TV shows. Passengers can also access in-flight magazines and newspapers for free.

Passengers can bring their own personal electronic devices on board, such as smartphones, tablets, and laptops, and connect to the in-flight Wi-Fi for a fee to access the internet and other entertainment options. Some flights also offer USB charging ports and power outlets to charge electronic devices during the flight.

Pet Policy

Your little friend can be transported with the checked baggage even if they cannot travel in the passenger cabin. Except for guide dogs, no other animals are allowed in the passenger cabin. The necessary certificates, health documents, and travel permits must be complete for transporting pets as checked baggage. During reservation, you should also indicate that your pet will accompany you.

To transport a pet as checked baggage, the weight of the container should not exceed 32 kg, and dogs and cats should be covered with protective netting. For small pets, a baggage fee between 200 and 500 US dollars will be charged depending on the weight of the animal. Dogs trained to assist people with visual or hearing impairments are considered free of charge as part of the checked baggage. In addition, if you sign an agreement accepting responsibility for all possible situations, your pet can also be transported as cargo.

Lounge Usage

China Southern Airlines offers lounge access to its eligible passengers in select airports. The eligibility criteria for lounge access may vary depending on the airline's policies, membership status, and the type of ticket purchased.

Some of the ways to gain access to China Southern Airlines' lounges include:

  1. Business and First-Class Passengers: China Southern Airlines Business and First-Class passengers are eligible to access the airline's lounges at the airport. This includes access to the First and Business-Class Lounge, Sky Pearl Lounge, and VIP Lounge.

  2. SkyTeam Elite Plus Members: SkyTeam Elite Plus members are eligible to access China Southern Airlines' lounges, regardless of their class of travel. Elite Plus members can access the First and Business-Class Lounge, Sky Pearl Lounge, and VIP Lounge.

  3. Sky Pearl Gold and Platinum Members: Sky Pearl Gold and Platinum members can access China Southern Airlines' lounges, regardless of their class of travel. Gold members can access the Sky Pearl Lounge, while Platinum members can access the First and Business-Class Lounge, Sky Pearl Lounge, and VIP Lounge.

  4. Lounge Club Members: Lounge Club members can access China Southern Airlines' lounges through their membership. Lounge Club is a program that provides access to a network of lounges worldwide.

  5. Credit Card Members: Some credit cards offer lounge access as a benefit, and eligible cardholders can access China Southern Airlines' lounges with their card.

China Southern Airlines Top Questions

Passengers flying with China Southern Airlines can expect a range of services and amenities on their flight, depending on their class of travel and the route they are flying.

Economy class passengers can usually expect comfortable seats, inflight entertainment, and meals and beverages included in the ticket price. Business and first class passengers can expect additional amenities, such as lie-flat seats, premium dining options, and access to airport lounges.

Tezfly gets the airline prices instantly from the airline. You can find China Southern Airlines campaign flight ticket prices on the Tezfly website. You can examine the airline campaigns in detail in the campaigns section at the top of the page.

China Southern Airlines operates flights to a wide range of destinations across Asia, Europe, Australia, Africa, and North America. Some of their most popular destinations include:

  • Beijing, China
  • Shanghai, China
  • Guangzhou, China
  • Hong Kong
  • Tokyo, Japan
  • Bangkok, Thailand
  • Singapore
  • Sydney, Australia
  • Paris, France
  • New York City, USA
In general, airline ticket prices increase as the flight date approaches. If your travel date is certain, it is possible to find cheap tickets by purchasing your China Southern Airlines flight ticket without leaving it at the last minute.

To check-in online for a China Southern Airlines flight, you can follow these steps:

  1. Go to the China Southern Airlines website or mobile app.
  2. Click on the "Check-In" button on the homepage.
  3. Enter your booking reference number or e-ticket number and your last name.
  4. Select the flight you want to check-in for and follow the instructions to select your seat and any additional services you may need.
  5. Confirm your check-in details and print your boarding pass or save it to your mobile device.
The easiest way to buy cheap China Southern Airlines flight tickets is to sign up for the Tezfly newsletter. It's easy to buy flight tickets by following both China Southern Airlines campaigns and Tezfly's discount coupon campaigns.
China Southern AirlinesChina Southern Airlines
Founded
1988
Country
China
Home City/Airport IATA code
CAN
Owner
China Southern Air Holding
Loyalty Program
Sky Pearl Club
Company Slogan
Fly your dreams
Number of Aircrafts
651
Number of Targets
216
Fleet Age

9

Type of Aircrafts

Airbus, Boeing, Comac

Detail of Fleet

Airbus A319-100, Airbus A319neo, Airbus A320, Airbus A320neo, Airbus A321-200, Airbus A321neo, Airbus A330-200, Airbus A330-300, Airbus A350-900, Boeing 737 MAX 8, Boeing 737-700, Boeing 737-800, Boeing 777-300ER, Boeing 777F, Boeing 787-8 Dreamliner, Boeing 787-9 Dreamliner, COMAC ARJ21-700

Head Office

2/F, 181 Huanshi West Road, Guangzhou, China

Phone Number

+86 40 0869 5539

Fax Number

+86 20 8665 8984

Email

flychinasouthern@csair.com

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