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AboutCheck-inBaggage AllowanceSeat SelectionLoyalty ProgramFood & BeverageIn-Flight EntertainmentPet PolicyLounge Usage
ITA Airways

ITA Airways Flights


ITA Airways is a new Italian airline that started operations in October 2021, replacing Alitalia as Italy's flag carrier. The airline is based in Rome and operates flights to several domestic and international destinations. ITA Airways is a modern airline with a fleet of Airbus aircraft, including A320neo, A321neo, and A330-200 models.


ITA Airways offers various check-in options to its passengers to make the check-in process as convenient and hassle-free as possible. Here are the check-in options available for ITA Airways flights:

  1. Online Check-In: Passengers can check-in online through the ITA Airways website or mobile app. Online check-in opens 48 hours before the scheduled departure time and closes 60 minutes before departure for domestic flights and 90 minutes before departure for international flights.

  2. Airport Check-In: Passengers can check-in at the airport by visiting the ITA Airways check-in counter. Airport check-in is available up to 40 minutes before departure for domestic flights and up to 60 minutes before departure for international flights.

  3. Self-Service Kiosk Check-In: Passengers can use the self-service kiosks located at the airport to check-in for their flight. Self-service kiosks are available at selected airports and can be used up to 45 minutes before departure for domestic flights and up to 60 minutes before departure for international flights.

Baggage Allowance

Carry-on Baggage

ITA Airways allows passengers to bring carry-on baggage on board their flights, subject to certain size and weight restrictions. Here are the details of ITA Airways' carry-on baggage policy:

  1. Size Restrictions: The maximum dimensions for carry-on baggage on ITA Airways flights are 55 cm x 40 cm x 20 cm (or 21.6 inches x 15.7 inches x 7.9 inches). This includes any handles, wheels, and pockets. Any baggage that exceeds these dimensions must be checked in as hold baggage.

  2. Weight Restrictions: The maximum weight allowed for carry-on baggage on ITA Airways flights is 8 kg (or 17.6 pounds).

  3. Number of Bags: Passengers are allowed to bring one piece of carry-on baggage on board their ITA Airways flight. In addition, passengers are allowed to bring one personal item such as a handbag, laptop bag, or small backpack.

  4. Additional Items: Passengers may also bring certain additional items on board, such as a coat or jacket, umbrella, reading material, and duty-free shopping bags.

Checked Baggage

ITA Airways allows passengers to check baggage on their flights, subject to certain size and weight restrictions. The baggage allowance for checked baggage may vary depending on the destination, class of travel, and fare type.

LightEconomyPremium EconomyBusinessComfort (Rome-Milan)
-1 X 23 kg*2 X 23 kg2 X 32 kg2 X 23 Kg

*From Middle East (except Egypt and Israel) to Usa 2x23 kg. From/to Tokyo 2x23 kg.

The maximum dimensions for checked baggage on ITA Airways flights are 158 cm (62 inches) for the sum of the three dimensions (length, width, and height). Any baggage that exceeds these dimensions must be transported as cargo.

Special Luggage

ITA Airways allows passengers to transport special items or luggage on their flights, such as sports equipment and musical instruments. However, there may be additional fees and restrictions depending on the specific item and flight.

Musical instruments can be transported in the aircraft cabin, free of charge, if the sum of their three dimensions does not exceed 115 cm and they weigh up to 8 kg. Instruments such as cellos, which do not exceed 55 kg and 52x40x135 cm, can also be carried in the cabin, but at an additional cost. Passengers must contact ITA Airways customer service no later than 48 hours before their scheduled departure to arrange this service. Please note that this service is not available for passengers with the Light fare.

For sports equipment, there is an additional charge, except on flights to/from the United States, Canada, and Mexico. Sports equipment is not included in the checked baggage allowance and excess baggage charges apply to any item weighing more than 23 kg or 300 cm in three dimensions (length + width + height).

On flights to/from the USA, Canada, and Mexico, sports equipment weighing 23 kg or less is included in the checked baggage allowance. Sports equipment weighing more than 23 kg is subject to the normal excess baggage charges.

Seat Selection

ITA Airways allows passengers to select their seats during the booking process or at any time up to 48 hours before departure, depending on the fare type and availability.

Passengers can choose their preferred seat (Top Seat, Front Seat,Standard Seat and Back Seat) at an additional cost, and the fee may vary depending on the seat's location and the flight's duration. The airline also offers seat options with extra legroom for added comfort.

Passengers can select their seats by logging in to their booking on the ITA Airways website or by contacting customer service. It is recommended to choose your seat as early as possible, as availability may be limited closer to the departure date.

Loyalty Program

ITA Airways' loyalty program is called "Volare" which allows passengers to earn and redeem miles for various benefits such as flight upgrades, free flights, and access to airport lounges. The program is free to join and offers four tiers of membership: Club Smart, Club Plus, Club Premium and Club Executive.

Passengers can earn miles by flying with ITA Airways or any of its partner airlines, as well as through hotel bookings, car rentals, and other program partners. The number of miles earned depends on the your membership Club.

  • Club Smart: Per euro spent - 10 points 
  • Club Plus: Per euro spent - 11 points
  • Club Premium: Per euro spent - 12 points
  • Executive Club: Per euro spent - 13 points

Miles can be redeemed for a range of rewards, including flight upgrades, free flights, and access to seat selection. 

To join the Volare program, passengers can sign up on the ITA Airways website or through the airline's mobile app. Members can track their mileage balance, view upcoming flights, and manage their rewards through their online account.

Food & Beverage

ITA Airways offers complimentary food and beverage service on its short-haul flights for economy passengers, which includes free soft drinks and Italian cookies. Business class passengers can enjoy a full meal that showcases authentic Italian cuisine, with options such as a delicious vegetarian lasagna, a fresh salad, crusty bread, and a Sicilian cannolo dessert.

Passengers can also choose from a variety of premium alcoholic and non-alcoholic beverages, which can be purchased on board using cash or credit card. The airline aims to provide a high-quality in-flight dining experience that highlights the best of Italian cuisine.

Please note that the availability of food and beverage service may vary depending on the flight duration and route. Passengers with dietary restrictions or special meal requests are advised to contact ITA Airways customer service in advance to ensure that their needs are accommodated.

In-Flight Entertainment

On longer flights, economy class passengers can enjoy seat-back screens with a wide range of entertainment options, while business class passengers have access to personal entertainment systems with a larger selection of content. Passengers can also use their personal electronic devices, such as laptops and tablets, to access the airline's in-flight entertainment system using the onboard Wi-Fi network.

Please note that the availability of in-flight entertainment may depend on the aircraft and the flight duration. Passengers are advised to bring their own headphones to ensure optimal sound quality. Additionally, ITA Airways provides a complimentary in-flight magazine that features interesting articles, news, and travel tips.

Pet Policy

ITA Airways permits small dogs, cats, and ferrets to travel in the cabin with their owners on most flights, subject to certain conditions and restrictions. To be eligible, pets must be at least three months old, have all required vaccinations and health certificates, and be transported in an appropriate carrier. The maximum weight of the pet and carrier combined is 10 kg, and the carrier's dimensions must not exceed a total linear dimension of 84 cm. Pets weighing over 75 kg are not permitted to travel in the cabin.

Passengers traveling with pets must inform the airline at the time of booking and receive prior approval. A fee is charged for each pet, ranging from 60 Euro to 220 Euro based on the pet's weight and the flight's destination. It's recommended to contact ITA Airways customer service in advance to ensure that all necessary arrangements are made for the pet's travel.

Lounge Usage

ITA Airways offers access to airport lounges for eligible passengers who wish to enjoy a relaxing and comfortable atmosphere before their flight. The airline has its own lounges, as well as partnerships with other lounges to provide access to a wider network of facilities.

ITA Airways' lounge facilities typically offer comfortable seating, free Wi-Fi, charging ports, a selection of complimentary snacks and drinks, and other amenities such as showers and spa services in some locations. Business/Superior class passengers, as well as ITA Airways' Volare loyalty program members with Club Premium, and Club Executive status, Skyteam Elite class members, can usually access the lounges for free, while other passengers may be able to purchase access for a fee.

Lounge access and specific amenities offered may vary depending on the airport and lounge location. Passengers are advised to check with ITA Airways or the lounge operator for further information and to ensure they meet the eligibility requirements for lounge access.

ITA Airways Top Questions

ITA Airways is a new Italian airline that started operations in October 2021. As a new airline, there may be some changes and updates to their services and policies over time. However, based on the information available, here are some general things you can expect from an ITA Airways flight:

  1. Safety measures: ITA Airways is committed to providing a safe and healthy environment for its passengers and crew. They have implemented several health and safety measures to prevent the spread of COVID-19, such as regular aircraft disinfection, mandatory use of face masks, and social distancing where possible.

  2. Fleet: ITA Airways operates a modern fleet of Airbus aircraft, including A320neo, A321neo, and A330-200 models.

  3. In-flight services: Depending on the type of flight and duration, ITA Airways offers a variety of in-flight services, such as complimentary meals and drinks, in-flight entertainment, and Wi-Fi.

  4. Baggage: ITA Airways has a generous baggage policy, allowing passengers to bring one carry-on bag and one checked bag free of charge, with weight and size restrictions.

  5. Loyalty program: ITA Airways has a loyalty program called Volare, which allows passengers to earn miles for their flights and redeem them for rewards such as flight upgrades and free flights.

Tezfly gets the airline prices instantly from the airline. You can find ITA Airways campaign flight ticket prices on the Tezfly website. You can examine the airline campaigns in detail in the campaigns section at the top of the page.

According to ITA Airways' official website, the airline currently flies to the following destinations:

  • Domestic flights within Italy: Alghero, Bari, Brindisi, Cagliari, Catania, Florence, Lamezia Terme, Milan Linate, Milan Malpensa, Naples, Olbia, Palermo, Rome Fiumicino, Trieste, Turin, Venice.

  • International flights: Paris Charles de Gaulle, Amsterdam, Barcelona, Madrid, London Heathrow.

In general, airline ticket prices increase as the flight date approaches. If your travel date is certain, it is possible to find cheap tickets by purchasing your ITA Airways flight ticket without leaving it at the last minute.

To check-in online for ITA Airways flights, you can follow these steps:

  1. Visit the ITA Airways website and click on the "Check-in" tab on the top right corner of the homepage.

  2. Enter your reservation details, such as your booking code and last name, and click on "Find booking."

  3. Select the flight for which you want to check-in and follow the on-screen instructions to complete the check-in process.

  4. Once you have completed the check-in process, you will be able to download and print your boarding pass.

The easiest way to buy cheap ITA Airways flight tickets is to sign up for the Tezfly newsletter. It's easy to buy flight tickets by following both ITA Airways campaigns and Tezfly's discount coupon campaigns.
ITA AirwaysITA Airways
Home City/Airport IATA code

Government of Italy

Member of Alliance
Loyalty Program
Number of Aircrafts
Number of Targets
Fleet Age


Type of Aircrafts


Detail of Fleet

Airbus A220-300, Airbus A319-100, Airbus A320-200, Airbus A330-200, Airbus A350-900

Head Office

Via Venti Settembre 97, 00187, Rome, Italy

Phone Number

+39 06 85960020



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