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AboutCheck-inBaggage AllowanceSeat SelectionLoyalty ProgramFood & BeverageIn-Flight EntertainmentPet PolicyLounge Usage
All Nippon Airways

All Nippon Airways Flights

About

All Nippon Airways (ANA) is a major airline based in Japan. It was founded in 1952 and is now the largest airline in Japan, serving a wide range of domestic and international destinations. ANA is a member of the Star Alliance, a global airline alliance consisting of 26 airlines, and it operates a fleet of over 210 aircraft, including Boeing and Airbus planes.

ANA's domestic network covers most major cities in Japan, with frequent flights between Tokyo, Osaka, Nagoya, Fukuoka, and other cities. Internationally, ANA flies to cities across Asia, Oceania, Europe, and North and South America, including New York, London, Paris, Sydney, and Sao Paulo.

The airline offers several classes of service, including First Class, Business Class, Premium Economy Class, and Economy Class, with amenities such as lie-flat seats, in-flight entertainment, and gourmet dining.

All Nippon Airways (ANA) has won numerous awards over the years. Some of its most notable awards include:

  1. Skytrax Awards: ANA has won numerous Skytrax awards, including "World's Best Airport Services" and "Best Airline Staff in Asia" in 2020.

  2. TripAdvisor Travelers' Choice Awards: ANA has been recognized as a Travelers' Choice award winner for several years, including "Best Airline in Japan" in 2020.

  3. AirlineRatings.com Awards: ANA was named the "Airline of the Year" by AirlineRatings.com in 2018.

  4. Business Traveller Awards: ANA was named "Best Long-Haul Airline" and "Best Business Class Airline Seat" at the 2019 Business Traveller Awards.

  5. U.S. News & World Report Awards: ANA was named the "Best Airline in Japan" and "Best Business Class to Asia" by U.S. News & World Report in 2020.

Check-in

Check-in for international flights usually starts three hours before the flight, but some airports may have different procedures. Check-in should be completed 60 minutes before the departure time (40 minutes before at Haneda Airport), and you should be at the boarding gate 30 minutes before the flight.

For those who want to save time, there is an online check-in option that starts 24 hours before the flight and ends 75 minutes before the flight. You can also do online or mobile check-in via your smartphone. Don't forget to print your boarding pass after doing online or mobile check-in.

Self-service check-in machines are also an alternative option. When using this option, you should leave your baggage for check-in at the baggage drop-off area at least 60 minutes before the flight.

Baggage Allowance

Carry-on Baggage

Passengers are allowed one carry-on bag with a maximum size of 55 cm x 40 cm x 25 cm and a maximum weight of 10 kg. In addition, passengers are allowed one personal item such as a handbag or laptop bag with a maximum size of 45 cm x 35 cm x 20 cm.

Checked Baggage

All Nippon Airways (ANA) allows passengers to check-in baggage according to their fare type and destination. The maximum weight and size limits for checked baggage may vary based on the fare type and route, so passengers are advised to check the ANA website or contact the airline directly for specific information.

As a general guide, for international flights, the following checked baggage allowances apply:

  • Economy class: Passengers are typically allowed to check-in one or two pieces of baggage, with a maximum weight of 23 kg per piece.
  • Premium Economy class: Passengers are typically allowed to check-in two pieces of baggage, with a maximum weight of 23 kg per piece.
  • Business class: Passengers are typically allowed to check-in two pieces of baggage, with a maximum weight of 32 kg per piece.
  • First class: Passengers are typically allowed to check-in three pieces of baggage, with a maximum weight of 32 kgper piece.

Special Luggage

All Nippon Airways allows passengers to bring special luggage items onboard or check them as baggage. However, some items may require prior approval and additional fees. Here are some examples of special luggage items:

  1. Sports Equipment: ANA allows passengers to check or bring sports equipment onboard, such as skis, golf clubs, and surfboards, but they must meet certain size and weight restrictions.

  2. Musical Instruments: Passengers can bring musical instruments on board as carry-on or checked baggage, but they must meet certain size and weight restrictions, and ANA recommends that they be packed in a hard-shell case.

Seat Selection

All Nippon Airways (ANA) offers several options for seat selection depending on the class of service you have purchased and your ANA Mileage Club status.

For Economy Class passengers, you can select your seat for free during the online check-in process, which opens 24 hours before departure. If you want to select your seat in advance, you can do so for a fee during the booking process or by logging into your reservation on the ANA website.

For Premium Economy and Business Class passengers, seat selection is free, and you can choose your seat during the booking process or by logging into your reservation on the ANA website.

For ANA Mileage Club members, higher-tier members are eligible for free seat selection regardless of class of service purchased.

If you have any specific preferences or requirements for your seat, such as a window or aisle seat, extra legroom, or seating with family or travel companions, it is recommended to select your seat as early as possible to increase the likelihood of getting your preferred seat.

Loyalty Program

All Nippon Airways (ANA) has a loyalty program called ANA Mileage Club. Members can earn miles by flying with ANA or its partner airlines, using ANA's travel services, or through its co-branded credit card partners.

The program has different membership levels based on the number of miles earned or the number of flights taken within a year. The membership levels are Bronze, Platinum, Diamond, and Super Flyers.

ANA Mileage Club members can redeem their miles for flights, upgrades, hotel stays, car rentals, and other travel-related services. Members can also transfer their miles to other frequent flyer programs or use them for non-travel rewards such as shopping, dining, and entertainment.

Additionally, ANA offers a program called ANA Super Flyers Card, which is an invitation-only program for its top-spending customers. Members of this program receive exclusive benefits such as lounge access, priority check-in, and special discounts on flights and travel services.

Overall, ANA Mileage Club provides its members with a variety of benefits and rewards for their loyalty and travel with ANA.

Food & Beverage

All Nippon Airways (ANA) offers a variety of food and beverage options depending on the class of service and route of your flight.

In Economy Class, ANA serves a selection of meals and beverages that vary depending on the flight duration and time of day. On international flights, passengers can choose from both Western and Japanese meal options, and special meals are available for those with dietary restrictions or preferences.

Premium Economy and Business Class passengers can enjoy a more extensive selection of meals and beverages, including premium wines and spirits. ANA's Business Class features a "Dine Anytime" service, allowing passengers to order from the menu at any time during the flight.

First Class passengers are offered a gourmet dining experience with a range of Japanese and Western cuisine options, served on fine tableware and with a selection of premium wines and champagne.

For passengers with specific dietary needs, ANA offers a range of special meal options, including vegetarian, gluten-free, halal, and kosher meals.

Overall, ANA aims to provide its passengers with a high-quality dining experience, with a focus on fresh, seasonal ingredients and attentive service.

In-Flight Entertainment

All Nippon Airways offers a range of in-flight entertainment options to keep you entertained during your flight. Passengers can enjoy a selection of movies, TV shows, music and games on their personal devices or the airline’s in-flight entertainment systems.

The airline also offers Wi-Fi services on select flights, so passengers can stay connected while they’re in the air.

Pet Policy

Your little friends can also accompany you on your trip. However, you need to follow certain rules. First of all, your pet must comply with the necessary health conditions and have a travel permit. Additionally, you need to indicate the presence of your pet during the reservation process, as there is a separate pet transport limit set for each flight. Pets such as cats, dogs, and birds are allowed in the cabin. Small pets such as hamsters and rabbits are also included in this category. However, short-nosed dogs (such as bulldogs, boxers, and chow chows) and cold-blooded animals, reptiles, are not allowed on the plane for health and safety reasons.

The cage to be transported must be durable and its bottom must be waterproof. The cage should be designed so that the pet can breathe easily and not have any problems during the journey. The cage size should not exceed 115 cm, the total weight with the pet should be a maximum of 45 kg, and sufficient food should be left. The pricing may vary depending on the destination.

Lounge Usage

All Nippon Airways has several airport lounges for eligible passengers. These lounges offer comfortable seating, complimentary food and beverages, free Wi-Fi, and other amenities to make your pre-flight experience more enjoyable.

ANA operates its own lounges as well as partner lounges in airports around the world. Eligible passengers include ANA Mileage Club members with specified status, Star Alliance Gold members, and passengers traveling in certain classes of service.

The amenities and facilities available in ANA lounges may vary by location, but they generally offer a comfortable and relaxing environment for passengers to wait for their flights. Some lounges even have showers and private nap rooms for travelers to freshen up or rest before their flights.

Passengers can access ANA lounges by presenting their eligible boarding pass and lounge invitation, or by using their ANA Mileage Club membership card or Star Alliance Gold status.

All Nippon Airways Top Questions

All Nippon Airways (ANA) is a major airline based in Japan and is known for its high levels of service and safety. Here are some things you can generally expect from an ANA flight:

  1. Comfortable seating: ANA offers comfortable seating in all classes of service, including spacious seats with adjustable headrests and legroom. In some aircraft, you may even find a personal in-flight entertainment system.

  2. In-flight dining: ANA is known for its high-quality Japanese cuisine, and it also offers a range of other international and Western meal options. Special meals for dietary requirements can also be requested in advance.

  3. Excellent service: ANA's flight attendants are known for their warm hospitality and excellent service, ensuring that passengers are well taken care of throughout the flight.

  4. In-flight entertainment: ANA offers a range of in-flight entertainment options, including movies, TV shows, music, and games. Some aircraft also offer Wi-Fi access, allowing passengers to stay connected in-flight.

  5. On-time performance: ANA is known for its punctuality and has a strong reputation for on-time performance.

  6. Safety: ANA is committed to the safety and well-being of its passengers and crew, and has a strong safety record.

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All Nippon Airways (ANA) operates flights to a wide range of domestic and international destinations. Here are some of the destinations served by ANA:

Domestic Destinations:

  • Sapporo, Hokkaido
  • Tokyo
  • Osaka
  • Nagoya
  • Fukuoka
  • Okinawa
  • Hiroshima
  • Sendai
  • Kumamoto
  • Kagoshima

International Destinations:

  • Asia: Beijing, Shanghai, Hong Kong, Taipei, Seoul, Bangkok, Singapore, Manila, Jakarta, Hanoi, Ho Chi Minh City
  • Oceania: Sydney, Perth
  • Europe: London, Paris, Frankfurt, Munich, Brussels, Vienna
  • North America: New York, Chicago, Washington D.C., San Francisco, Los Angeles, Houston, Vancouver, Toronto, Mexico City
  • South America: Sao Paulo
In general, airline ticket prices increase as the flight date approaches. If your travel date is certain, it is possible to find cheap tickets by purchasing your All Nippon Airways flight ticket without leaving it at the last minute.

You can check-in online for your All Nippon Airways (ANA) flight by following these simple steps:

  1. Visit the ANA website and click on the "Check-in" tab on the top of the page.
  2. Enter your booking reference or e-ticket number, as well as your last name and departure airport.
  3. Select the passenger or passengers you wish to check in.
  4. Choose your preferred seat and any additional services or upgrades, if available.
  5. Confirm your personal and contact information.
  6. Review and confirm your flight details.
  7. Print or download your boarding pass, or have it sent to your mobile device.
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All Nippon AirwaysAll Nippon Airways
Founded
1952
Country
Japan
Home City/Airport IATA code
TYO
Owner
ANA Holdings
Member of Alliance
Star Alliance
Loyalty Program
ANA Mileage Club
Company Slogan
Inspiration of Japan
Number of Aircrafts
212
Number of Targets
97
Fleet Age

9.2

Type of Aircrafts

Airbus, Boeing

Detail of Fleet

Airbus A320neo, Airbus A321-200, Airbus A321neo, Airbus A380-800, Boeing 737-700, Boeing 737-800, Boeing 767-300, Boeing 777-200, Boeing 777-300, Boeing 777-300ER, Boeing 777F, Boeing 787-8 Dreamliner, Boeing 787-9 Dreamliner, Boeing 787-10 Dreamliner

Head Office

1-5-2 Higashi-simbashi, Minato-ku, Tokyo, 105-7137, Japan

Phone Number

1-800-235-9262

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