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AboutCheck-inBaggage AllowanceSeat SelectionLoyalty ProgramFood & BeverageIn-Flight EntertainmentPet PolicyLounge Usage
Air Astana

Air Astana Flights


Air Astana is a Kazakh airline founded in 2001. The airline made its first flight on May 15, 2002 on the route Almaty - Nur-Sultan (Astana).

In 2011, Air Astana was officially registered in the registry of airlines that successfully passed the International Operational Safety Audit (IOSA) by IATA (International Air Transport Association). Currently, Air Astana is the only airline from Kazakhstan registered in this registry since 2007.

Air Astana is the largest airline of the Republic of Kazakhstan and operates regular domestic and international flights mainly from Almaty and Nur-Sultan (Astana) airports. Until December 2016, Air Astana was the only airline in the Republic of Kazakhstan that could officially operate flights to member states of the European Union.

Air Astana has many prestigious awards. These include 4 World Airlines Best Service Awards, 8 World Airlines Award nominations, a 4-star rating for service quality (by Skytrax), as well as 2015 Aviation Market Leader and Regional Asian carrier titles.


Online check-in is available for all airports where Air Astana Airlines flies. Online check-in starts 24 hours before the scheduled flight time and ends 1 hour before the flight.

You can check-in online via the airline's website or mobile app. Passengers must enter their last name and e-ticket/reservation number. It is also possible to choose a seat on the plane during check-in. At the end of the check-in process, you need to print out your boarding pass and present it at the airport. If you have luggage with you, you have to stop by the Air Astana check-in counter.

Baggage Allowance

Hand luggage

Economy class passengers can carry 1 piece of carry-on baggage and 2 pieces of business class. The dimensions of your luggage should not exceed 56 x 45 x 25 cm and should weigh 8 kg.

Apart from these, you can carry with you: a handbag or briefcase for ladies, a decent amount of books, magazines, etc. to read during the flight, baby food and baby stroller to be consumed during the flight, an umbrella or a walking stick, a fully foldable wheelchair that the passenger is dependent on. and/or a pair of crutches, a laptop, a bunch of flowers are other items you can tuck into the cabin.

Checked Baggage

Passengers flying in Business Class with Air Astana Airlines are entitled to 30 kg of baggage, and passengers flying in Economy Class are entitled to 20 kg of free baggage.

Special Luggage

Air Astana allows sports equipment and a lot of special baggage on its flights. Due to the size of the baggage, some items may be counted as checked baggage. However, additional charges may apply to heavy and bulky luggage. You can visit the airline website for up-to-date information.

Seat Selection

You can choose a seat for free when purchasing a flight ticket on Air Astana airlines. If you want to change your seat, you can cancel your seat selection at online check-in. There is also an additional charge for emergency exit and front row seats.

Loyalty Program

The loyalty program for Air Astana Airlines is Nomad Club. This program, where you will start collecting points from the moment you become a member, allows you to earn points from every flight without exception. In this system, where you will have a blue card at the beginning, you can have silver and gold cards as you progress. In addition, with the Elite membership, the doors of many different advantages open to you. Nomad Club members can earn points not only for their flights but also for the services they receive from member companies.

Food & Beverage

In-flight meals are provided to passengers on all flights of the airline. The menu features Asian, Arabian and European cuisines using seasonal products. Passengers following a specific diet can order food from a special menu.

Economy class passengers are offered light snacks and hot drinks on short flights; on longer flights, a full meal is served, consisting of appetizers, hot meals and dessert. Both non-alcoholic and alcoholic beverages of domestic and foreign production are served in economy class.

Business class offers passengers a wide variety of meals and excellent service. Passengers are offered delicious cuisine developed by the best chefs and a rich wine list. You can also order a drink from the bar on some long-haul flights and enjoy a freshly prepared espresso, latte or cappuccino.

In-Flight Entertainment

In general, Air Astana in-flight entertainment system will give you a good time thanks to the personalized screens on each plane. Thanks to these screens, you can easily access movies, music, television programs, games and e-books and spend quality time.

Pet Policy

Your pets can be transported in the cabin in case of a reservation with the carrier company of the airline, in accordance with Air Astana conditions and paying a special fee. Your pet should be kept in a special pet carrier box during the flight. The dimensions of the box should be a maximum of 30 x 47 x 27 cm. Passengers may carry only one pet on their flight, weighing not more than 8 kg when weighed in its box. In case of being transported in the cargo area, it can be transported in a special compartment of the aircraft in a box whose dimensions are determined after the reservation to be made, for a certain fee.

Lounge Usage

Air Astana's lounges are located at Almaty International Airport and Nursultan Nazarbayev International Airport. Business Class passengers, Nomad Club Diamond and Gold members can access the airline's lounges. Of course, you must have a flight that day.

In addition, business class passengers have access to business lounges at many airports around the world. You can find the list on the airline website.

The airline's lounge services include: Buffet, lounges, business centres, print media, free internet.

Air Astana Top Questions

Comfortable flight, Best passenger service team, The best airline of Kazakhstan

Tezfly gets the airline prices instantly from the airline. You can find Air Astana campaign flight ticket prices on the Tezfly website. You can examine the airline campaigns in detail in the campaigns section at the top of the page.

Air Astana flies to 64 domestic and international destinations. Airline departures take place from airports in Almaty and Astana. In general, flights are made to Asian and CIS countries.

Destinations in Kazakhstan - Astana, Almaty, Atyrau, Aktau, Aktobe, Karaganda, Kyzylorda, Ust-Kamenogorsk, Pavlodar, Shymkent, Urumqi

Destinations in Europe - Amsterdam, Antalya, Istanbul, Frankfurt, London

Destinations in Asia - Bangkok, Beijing, Delhi, Ho Chi Minh City, Hong Kong, Kuala Lumpur, Seoul

Destinations in the Middle East — Dubai

Destinations in CIS countries — Baku, Dushanbe, Bishkek, Kazan, Moscow, Novosibirsk, Omsk, St. Petersburg, Yekaterinburg, Kyiv, Kostanay, Tashkent, Tbilisi

In general, airline ticket prices increase as the flight date approaches. If your travel date is certain, it is possible to find cheap tickets by purchasing your Air Astana flight ticket without leaving it at the last minute.

Here's how to check-in online for Air Astana:

  • Click the check-in button on the Air Astana website.
  • Fill in the required information – Your Last Name, PNR, Flight Number etc.
  • Choose your seat and confirm your check-in.
  • Your Air Astana boarding pass will be displayed on the screen. You can print the boarding pass immediately or print it later, as Air Astana will send you an email with the boarding pass.

Air Astana Web Check-in allows you to pre-check your luggage, choose your seats, select meal options, if available, and much more.

The easiest way to buy cheap Air Astana flight tickets is to sign up for the Tezfly newsletter. It's easy to buy flight tickets by following both Air Astana campaigns and Tezfly's discount coupon campaigns.
Air AstanaAir Astana
Home City/Airport IATA code

Sovereign Wealth Fund Samruk-Kazyna (51%).
BAE Systems PLC (49%)

Loyalty Program
Nomad Club
Company Slogan

From the Heart of Eurasia

Number of Aircrafts
Number of Targets
Fleet Age


Type of Aircrafts

Airbus, Boeing, Embraer

Detail of Fleet

Airbus A320, Airbus A320neo, Airbus A321, Airbus A321neo, Boeing 757-200, Boeing 767-300, Embraer 190, Embraer Е190-Е2

Head Office

4A, Zakarpatskaya St., Almaty, 050039, Kazakhstan

Phone Number

+7717258 44 77, +7727244 44 77

Fax Number

+7 727 259 87 01



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