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AboutCheck-inBaggage AllowanceSeat SelectionLoyalty ProgramFood & BeverageIn-Flight EntertainmentPet PolicyLounge Usage
Ural Airlines

Ural Airlines Flights


Ural Airlines is one of Russia's largest airlines, headquartered in Yekaterinburg, Russia. The airline operates a comprehensive network of domestic and international flights to over 100 destinations in more than 30 countries. Ural Airlines' fleet consists of modern Airbus aircraft, and the airline is known for its commitment to safety and reliability.

Ural Airlines was founded in 1943 and began as a regional airline operating within the Ural region of Russia. The airline has been in operation since 1993 and is part of the International Air Transport Association, the largest aviation industry body in the world. Today, the airline has expanded to become a major player in the aviation industry, offering a range of services and amenities to its passengers.

Ural Airlines has won several awards and accolades over the years. Here are some of them:

  1. Skyway Service Award: Ural Airlines won the Skyway Service Award for "Best Airline for Passenger Service" in 2018. The award recognizes airlines that excel in providing high-quality service to their passengers.

  2. Wings of Russia Award: Ural Airlines has won multiple Wings of Russia Awards, including "Best Airline in the CIS and Baltic States" in 2011, 2012, and 2014. The Wings of Russia Award is one of the most prestigious awards in the aviation industry, and it recognizes excellence in various categories, including airline operations, service quality, and safety.

  3. ACI Airport Service Quality Award: Ural Airlines was awarded the ACI Airport Service Quality Award in 2016 for its exceptional service quality at Koltsovo International Airport in Yekaterinburg, Russia.

  4. Skytrax World Airline Awards: Ural Airlines has been recognized in the Skytrax World Airline Awards, an annual ranking of airlines based on customer feedback. In 2021, Ural Airlines was ranked as the "Best Regional Airline in Russia and the CIS."


If you have purchased a ticket for a Ural Airlines flight, you will need to check in before boarding. Ural Airlines offers several options for check-in, including online, mobile, self-service kiosks, and airport check-in counters.

Online Check-in: Passengers can check in online through the Ural Airlines website from 24 hours up to 1 hour before the scheduled departure time. On charter flights, online check-in opens 12 hours before departure.

Mobile Check-in: Ural Airlines also offers a mobile check-in option through its mobile app. Passengers can download the app to their mobile device and complete the check-in process from anywhere.

Self-Service Kiosks: Self-service kiosks are available at many airports where Ural Airlines operates. Passengers can use these kiosks to check in, print boarding passes, and select seats.

Airport Check-in Counters: Passengers who prefer to check in in person can do so at Ural Airlines' airport check-in counters. The airline recommends arriving at the airport terminal 1.5 hours before the departure of domestic flights and 3 hours before international flights.

Baggage Allowance

Carry-on Baggage

Passengers on Ural Airlines flights can bring one piece of hand luggage weighing up to 10 kg in economy class (PROMO / ECONOMY / PREMIUM ECONOMY / LOW COST) and two pieces of hand luggage with a total weight of up to 15 kg in business class (BUSINESS / COMFORT) free of charge.

The dimensions of hand luggage (backpack, bag, briefcase or box) should not exceed 50×40×20 cm. If the dimensions exceed these limits, passengers will have to pay for excess baggage at the airport during check-in.

Checked Baggage

Ural Airlines allows passengers to check in baggage on their flights, and the checked baggage allowance depends on the class of travel.

  • Promo - 1 piece up to 10 kg
  • Economy - 1 piece up to 23 kg
  • Premium Economy - 2 pieces up to 23 kg each
  • Comfort & Business - 2 pieces up to 32 kg each

Each piece of checked baggage must not exceed the size of 203 cm in the sum of three dimensions and not more than 100 cm on each side.

The checked baggage allowance for a child traveling on an adult's lap is 10 kg, except for Promo Light and Low-Cost fares (Luggage and No Baggage).

Special Luggage

Ural Airlines has specific rules and fees for carrying special luggage items. Here are some examples:

Musical Instruments: Small instruments may be carried as (instead of) carry-on baggage (maximum 5 kg and 115 cm, 135 cm for guitars). Transportation in this case is free of charge. Musical instruments carried as checked baggage are not included in the free checked baggage allowance and are charged additionally. When transporting an instrument in a separate passenger seat, subject to the purchase of the service, the total weight of luggage in the cabin must not exceed 80 kg, and its dimensions must not exceed 120x75x45 cm.

Sports Equipment: Transportation of the first set of skiing, alpine skiing, hockey equipment, surfboards, snowboards, fishing equipment, golf equipment, and bicycles up to 23 kg and not exceeding 203 cm in three dimensions is free of charge for all tariff groups except for the Promo tariff group.

Seat Selection

The cost of selecting a seat on Ural Airlines depends on factors such as your destination, seat location in the aircraft cabin, and the time before departure. To find out the exact cost for your route, visit the airline's official website and follow the steps under "Rules - Seat Selection".

For departures from Russia, the seat selection fees are as follows (When buying a ticket -cheapest / 24 hours before departure / less than 24 hours before departure):

  • Extended pitch seats (Behind Business class or Emergency Exit Seats): 999/1499/2000 Russian rubles
  • Front of economy class with increased legroom: 499/599/700 rubles
  • Tail section of economy class: 299/299/300 rubles
  • Seats in business class cabin when compiling "Full Economy": 2499/2999/3500 rubles

Passengers with Wings program silver or gold cards can select seats for free, as can passengers with Premium Economy tickets.

Please note that the cost of seat selection on charter flights may vary, and you can find out the exact cost by contacting the Ural Airlines contact center.

Loyalty Program

Ural Airlines has a loyalty program called Wings. Passengers can earn miles for their flights with Ural Airlines and its partner airlines. The earned miles can then be used to get discounts on future flights, upgrade the class of service, or purchase additional services.

There are three tiers in the Wings program - Blue, Silver, and Gold. Passengers can become a Blue member by simply signing up for the program. To reach Silver status, passengers need to earn 25,000 miles or fly 20 segments within a calendar year, while Gold status requires 50,000 miles or 40 segments.

Benefits of the Wings program include priority check-in, extra baggage allowance, access to business lounges, and priority boarding. Silver and Gold members also earn bonus miles and have access to additional services such as free seat selection and free changes to their tickets.

Passengers can sign up for the Wings program on the Ural Airlines website, and the earned miles are automatically credited to their account within two weeks of their flight.

Food & Beverage

Ural Airlines, along with several other Russian airlines operating charter flights for tour operators, have canceled on-board meals for flights up to 5 hours since July 1, 2019. This decision was made as a part of a new low-cost service model that provides a minimum range of services on board. Standard meals are included in ticket prices only for a limited number of destinations, allowing the airline to maintain reasonable prices. However, Economy class passengers can still use the Paid Catering service on order for additional food and beverage options.

In-Flight Entertainment

Ural Airlines offers an in-flight entertainment system for passengers to watch movies, series, and cartoons, play games, and more. Passengers can download the free Ural IFE app on their smartphones before takeoff and connect to Ural IFE Wi-Fi to start using the app once the aircraft has gained altitude. The system is available on A321NEO aircraft, and the flight attendant will inform passengers about its availability. Passengers can also use the web version of the app by opening the ural.life.aero link in their browser.

Pet Policy

Passengers who plan to travel with a pet on Ural Airlines must inform the airline beforehand and receive confirmation of consent to transportation. Additionally, pets must have a veterinary certificate. Small cats, birds (canary or parrot), or dogs weighing up to 8 kg, including the transportation container, can be taken into the cabin with the passenger as long as the container size does not exceed 45*35*25 cm. However, this service requires payment:

  • For flights within Russia, the cost is 3500 rubles.
  • For CIS flights, the cost is 45 euros.
  • For flights to non-CIS countries, the cost is 70 euros.

Guide dogs can travel in the cabin for free.

If the pet weighs more than 8 kg, including the transportation container, it must be transported in the luggage compartment. However, Ural Airlines does not transport animals in luggage compartments on all types of aircraft, so passengers must first obtain permission from the airline and then make payment.

Lounge Usage

Ural Airlines has several lounges available for passengers to use at select airports.The lounges offer a range of amenities, such as a buffet, free Wi-Fi, meeting rooms, comfortable chairs, showers, and children's play areas.

Access to the lounges is typically restricted to certain passengers, such as business class travelers, elite status members of the airline's frequent flyer program, or passengers who purchase access.  Ural Airlines lounges are available at several airports in Russia and abroad, including Moscow Domodedovo International Airport, Koltsovo International Airport in Yekaterinburg, and Pulkovo Airport in St. Petersburg.

Ural Airlines Top Questions

Ural Airlines is one of Russia's largest airlines, providing a comprehensive network of domestic and international flight connections. When you book a flight with Ural Airlines, you can expect a comfortable, safe, and reliable experience. Ural Airlines offers a range of services, including modern aircraft fitted with comfortable seats, in-flight entertainment, meals and beverages, and free baggage allowance.

You can also take advantage of Ural Airlines' online check-in service, which offers travelers a convenient way to check in from the comfort of their own home. Ural Airlines also offers a range of additional services to make your trip more enjoyable, such as priority boarding, lounge access, and special assistance for travelers with disabilities. When you fly with Ural Airlines, you can be sure of a pleasant and hassle-free experience every time.

Tezfly gets the airline prices instantly from the airline. You can find Ural Airlines campaign flight ticket prices on the Tezfly website. You can examine the airline campaigns in detail in the campaigns section at the top of the page.

Ural Airlines operates flights to a wide range of domestic and international destinations. Some of the most popular domestic destinations served by Ural Airlines include Moscow, Saint Petersburg, Yekaterinburg, Kazan, Novosibirsk, and Sochi.

Internationally, Ural Airlines operates flights to cities across Europe, Asia, and the Middle East. Some of the most popular international destinations served by Ural Airlines include Paris, Barcelona, Rome, Tel Aviv, Dubai, Bangkok, and Beijing.

In general, airline ticket prices increase as the flight date approaches. If your travel date is certain, it is possible to find cheap tickets by purchasing your Ural Airlines flight ticket without leaving it at the last minute.

To perform online check-in for Ural Airlines flights, you need to visit the Ural Airlines website and navigate to the "Check-in for a flight" section. From there, you will need to enter the passenger's last name or ticket (or reservation) number, as indicated on the ticket (itinerary receipt), or the Wings loyalty program card number.

To complete the online check-in process, you will need the following information:

  • Last name of the passenger.
  • Airline number.
  • Reservation number.
  • Wings card number.
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Ural AirlinesUral Airlines
Home City/Airport IATA code
Loyalty Program
Number of Aircrafts
Number of Targets
Fleet Age


Type of Aircrafts


Detail of Fleet

Airbus A319-100, Airbus A320-200, Airbus A320neo, Airbus A321-200, Airbus A321neo

Head Office

620025, Russia, Yekaterinburg, per. Utrenniy, 1G SITA SVXTOU6

Phone Number

8 800 770 02 62

Fax Number

+7 343 2726 000



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